Company identification
Novalogisticsshop is the trading name of Novalogisticsshop Pty Ltd, an Australian private company. The registered office and warehouse are at 106-110 Creswick Road, Ballarat Central VIC 3350, Australia. The business is owned and directed by Callum Radcliffe.
- Australian Business Number: 52 704 931 685
- Australian Company Number: 613 850 972
- Customs client identification: 93 412 806
- Contact: novalogisticsshop@gmail.com, +61 3 8427 5196
Trading activity and licences
We act as an import agent and sourcing intermediary. We place orders with overseas manufacturers on your behalf, arrange air freight and prepare customs entries through a licensed broker under the Customs Act 1901. We do not manufacture the components we supply, and the warranty that applies to them is the one the original maker provides.
Vehicle parts we supply are intended for repair and restoration. Where a component is subject to an Australian Design Rule or a state roadworthiness requirement, fitting and certification remain the responsibility of the workshop that installs it.
GDPR and visitors from outside Australia
We are established in Australia, but some enquiries come from the European Union and the United Kingdom. Where the General Data Protection Regulation applies, we act as the data controller for the information you send us and we process it to perform a contract or on the basis of our legitimate interest in running the business.
You may request access, correction, deletion or portability of your data, and you may object to processing. Requests go to novalogisticsshop@gmail.com and are answered within 30 days. The full schedule of what we collect and why is on our privacy policy page.
Consumer guarantees and complaints
Goods and services supplied to Australian consumers come with guarantees that cannot be excluded under the Australian Consumer Law, including that a component is of acceptable quality and matches its description.
Raise a complaint with us first so we can put it right. Write to the address above, include the order number and describe what went wrong. We acknowledge complaints within two business days and aim to resolve them within 14 days.
Website content and intellectual property
The text, layout and photographs on this site belong to Novalogisticsshop unless another owner is credited. Part numbers and manufacturer names are used to identify the components they describe and remain the property of their makers. We are not an authorised distributor for any brand unless a page says so in writing.
Details on this page are reviewed each year and updated when a registration number or address changes. If you spot something out of date, send a note and we will correct it.